If you've read www.stibasa.org.uk you'll know I'm a fan of www.thetrainline.com for buying train tickets on line and Fastticket (http://www.shere.com/product_self.htm) for collecting them.
There are some foibles. The trainline refuses to publicise the Fastticket machines at Barking - there are four of them. I have asked several times but they ignore me. This means that you have to pick another station on the list and say that you want to collect your tickets there, even though you can collect them at ANY Fastticket machine. I have collected tickets at Barking several times now.
http://content.announcements.uk.com/TTLEMAIL/2006_TTL_Emails_ALL/UK_TicketMachineMap_01.html - map of where the Fastticket machines are according to The Trainline.
The trainline charges a fee for credit card purchases - I'm told other online ticket sellers s don't. It doesn't charge for debit cards.
One quirk that irks a little is that when you book a ticket you say where you are going and it isn't all that easy to find out where the train is going. When you get to the station, though, the trains are decribed by their destination.
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