I still think the trainline is an excellent on-line train ticket site - and the presentation has improved somewhat since I last used it - but I am a bit cross that they add an "arrangement fee" of at least 50p and then a separate fee of at least 50p for the privilege of paying. This minimum total fee of £1 is unavoidable and they should be up-front about it. The first 50p is for if you collect your tickets from a fastticket machine. Having them posted first-class costs £1 and there are more expensive delivery options. The second 50p is for paying by debit card, cerdit cards being £2.50.
Rival Raileasy is a bit better in that it mentions the £1 fee it charges on the screen after you press "buy".
Showing posts with label booking fees. Show all posts
Showing posts with label booking fees. Show all posts
Saturday, 19 April 2008
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