Wednesday 3 October 2007

Oyster Confusion

Even National Rail's website gives confusing information about Oyster PAYG on National Rail.
http://nationalrail.co.uk/times_fares/oystercard.html says:

"If you have pay as you go (PAYG) on your Oyster card you can NOT use it on most National Rail services." They mean simply 'you cannot use Oyster PAYG on most National rail routes'. In fairness, the remainder of the page explains the situation correctly and clearly, but this poorly worded statement causes confusion.


On the Barking & Gospel Oak Line an announcement refers to "prepaid Oyster Cards" not being valid. They meant to say "Oyster Prepay", but that is now called Pay as you go (PAYG). Why are railway companies unable to comprehend that an Oyster Card cannot in itself be valid? It has to be loaded with a valid ticket or PYG. My wallet is not valid in the shops, nor is my bank account. The money contained in them is what is valid.

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