The Royal Mail isn't exactly flavour of the month these days, but I was quite impressed when I arranged for redelivery of a packet on line at www.royalmail.com/redelivery. Simple form to fill in and you you can choose where and when (to the nearest day) to have the delivery. Let's see if it works.
To my surprise the packet that they couldn't deliver was taken back to Loughton delivery office, when Barking's is very close to my home and although the card says "call the number above" no number for the Loughton office is given.
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